Kaitlin649
4 Contributions
Lovely clothes
Lovely clothes and great company to order from! No hassle with returns if you need to send something back.
PERFECT š
Monsoon was excellent
Delivered promptly.
Communication great,
Lovely dress but sadly didn't fit.
Returns was easy
Refund promptly
Excellent service..
Wrong item sent.
Wrong item sent.
Suzanna May
1 Contribution
Love Monsoon
Always great, one of my staple places to shop in.
I didnāt receive the order
I didnāt receive the order . After waiting 2 weeks for the order when I called the customer care my order has been returned to the warehouse I will request for the refund. No explanation what happened and not sure why they canāt resend the same order to me . Completely disappointed
Mia Crawford
3 Contributions
Amazing quality!
Amazing quality!
Monsoon parcel arrived as stated itemsā¦
Monsoon parcel arrived as stated items are lovely and even better value from the sale
Good quality
Good quality , great fit ,very pleased.
Very nice and comfortable tops iamā¦
Very nice and comfortable tops iam really happy for my product š
Sarah Jacobs
2 Contributions
great experience
Easy to order from website, easy to return goods which were unsuitable. Excellent choice of clothing for both women and children. Very good experience.
Becky L693
2 Contributions
Technical problems, no response
Iāve been a Monsoon customer for years, I love their clothes. I have had issues placing an order from my ipad, PC and iphone for months, I contacted them many times but no response. This is not the way to treat valued customers.
Excellent online shopping experience
Monsoon is a great company with quality products at a great price in their sales. The website is pretty straightforward & efficient and contact via their online WhatsApp messaging service works very well with rapid response. Customer Care is very good. Returns without paperwork are easy when following the online instructions. I have given 4 rather than 5 stars only because one cannot exchange a product for a different size/colour; the item has to be returned and then reordered in the size/colour required.
Never received my order 94237371
Never received my order 94237371. It was rejected by the collection point twice. Iām unable to find a contact to call or email. Please advise me.
Joshua Washington
4 Contributions
Great delivery Lovey Dress
Great delivery Lovey Dress
Dress arrived very creased
Dress arrived very creased